Buy Now, Pay Later! Simply checkout with zipPay *Minimum Order Amount $250.

Shipping & Returns

Shipping

Temono products are made completely by hand. This means that dispatch could take up to 2 weeks. We do understand that time is of the essence sometimes and can be contacted at contact us page if you need something sooner.

Shipping within Australia

Free regular shipping for orders over AU$100.

under $100over $100
Regular$7Free
Signature on Delivery$10$3
Express Post$10from $6

You will find the estimate shipping cost in the cart page, when you add products.

* We will not cover any loss for lost items if registered or express post options are not selected. Losses claimed with express or registered post will be replaced after a minimum wait of 4 weeks and a postal investigations is returned.

International shipping

Free regular shipping for orders over AU$350. You will find the estimate shipping cost in the cart page, when you add products.

Signature on deliveryTrackingEstimated delivery time
Air mailNoNo5 - 20 working days
Registered Air mailYesSome contries5 - 20 working days
Express CourierYesYes2 - 5 working days

* Estimated delivery time. Subject to customs clearance.
* We will not cover any loss for lost items if registered or express courier options are not selected. Losses claimed with express courier or registered post will be replaced after a minimum wait of 8 weeks and a postal investigations is returned.

Payment

Visa, Master, PayPal, Direct deposit (within Australia)

Returns Policy

If you are unhappy with any item from temono online store, you can return it for a full refund less postage and transaction fees, excluding products on sale. Simply return the item to us in brand new condition including in tact packaging within 7 days of receiving.

We ask that you first email us with your order number and product name so we can process your return correctly. We value your opinion, and are always striving to offer the very best so please let us know exactly why you are not happy with it.